PURCHASE POLICY
Payment, refund, cancellation, and digital-product policy information for HPL paid plans, downloads, guided-reset offers, and support products.
This page explains the limits of the HPL wellness experience in plain language. It is part of the site’s safety, privacy, consent, purchase, affiliate, and emergency information.
Digital products, downloads, assessment result materials, templates, and 90-day plan access may be delivered immediately. Because digital access cannot always be returned, refunds may be limited once access has been granted, unless otherwise required by law.
If guided support, calls, group sessions, or consultation services are offered, the checkout or service description will state scheduling rules, cancellation windows, missed-session rules, and whether unused sessions are refundable.
Refund requests must be submitted within 7 days of purchase and before substantial use of the digital product, unless a different refund period is stated at checkout or required by law. Approved refunds are returned to the original payment method when possible.
Refunds are not based on a guaranteed health, fitness, weight, symptom, sleep, stress, or lifestyle outcome. No specific result is promised.
For purchase questions or refund requests, contact ydwxibmy@box4334.bluehost.com with your name, purchase email, order number if available, and the reason for the request.